Privacy Policy

Last Updated: Mar 5, 2022

This Privacy Policy describes the personal information and certain other information that we obtain through the Mprove website (the “Site”) or through our data analysis product available on this Site (the “Service”), as well as how we use such information, the means by which we maintain it, and the choices you have about the information. Please read this Privacy Policy carefully.

Note that by accessing this Site or the Service, you accept the practices and terms set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site or the Service.

Mprove is committed to compliance with the European Union’s General Data Protection Regulation (“GDPR”) as applicable.

What information do we collect from users of the Service or this Site, and how do we use it?


Before you can use the Service, we will ask that you set up an account by providing us with your email address and name, and generating a username and password. This information will be used for identification purposes. It will also be used to communicate with you regarding your account, updates to the Service, activity within the Service, and other Mprove goods and services that may be of interest to you. If you would prefer not to be notified about any of the items in the previous sentence, please email us at

The Service contains two primary functions – a "public" function and a "private" function. You have the option to use the public function, the private function, or both. The "public" function enables users to publicly share data with all users of the Service, as well as queries and associated data analyses, and to access, manipulate and collaborate on the data, queries and data analyses shared with the public function by other users.

When you update Billing Account, we may collect all information necessary to complete the transaction, including your name, credit card information, billing information and shipping information. This information may be shared with third party vendors who process and fulfill your purchases. When you submit credit card numbers, the information is processed by our third party vendors.

Your Profile

When available, you may also set up your profile on the Service and submit certain information to be displayed on your profile. This may include a photo of you, a short bio, links to your presence on other social media sites, and other information that you think other users might want to know about you. Please keep in mind that all information that you submit for display in your profile, including any personal information, will be viewable by other users of the Service. We may use this information to facilitate the Service, such as to suggest that other users follow you on the Service based on the information you provide. You can add or remove personal information from your profile on the Service in the Settings section.

Your Data Postings, Comments and Other Work

As a registered user you may post various queries, comments, analyses and other work on Mprove forum. Please keep in mind that all such content that you provide to the Service (“Your Content”), including any personal or otherwise sensitive or confidential information about you or others included in Your Content, will be viewable by other registered users of the Service, as well as unregistered visitors to the Service. We use Your Content and any personal information contained in it to facilitate the Service.

Usage Data and Cookies

We collect certain statistical data, analytics, trends and usage information derived from your use of the Service. We collect some of this information through the use of cookies. A cookie is a small piece of data that a website stores on a visitor's computer, and then the visitor's browser provides to the website each time the visitor returns. Cookies are intended to make using the Service and this Site easier by, among other things, saving your preferences for you. We use cookies to record information about your session which may include your IP address, browser and device type, and which pages you access on the Site. You may be able to change the preferences in your browser or device to prevent or limit your device's acceptance of cookies, but this may prevent you from taking advantage of some of our features. We may use this data in aggregate form to help diagnose problems with the Site and Service, and to improve and personalize the Service. For example, we may use cookies to deliver content tailored to your interests.

Third-Party Integrated Services

We may implement certain third-party offerings in the Service, enabling such third parties to collect information about you or your online activities across different websites and over time through your use of the Service. Please note that any information collected through such integrated technologies is collected directly by these third parties for use (in part) by such third parties, subject to their own privacy practices and policies.


If you correspond with us via email, we may gather in a file specific to you the information that you submit. This includes information provided for support purposes.


We will collect information you give us when you participate in any promotion sponsored by Mprove, such as a live event or contest. You will typically be asked to provide your name and email address. We store this information in our database and will use it to communicate with you about the promotion. We may also use this information to promote the Service to you in the future, unless you inform us that you opt out from receiving such communications.

To whom does Mprove disclose information about you that we collect through the Service?

We may disclose personal or other information collected about you through the Service or this Site in any of the following situations:

Is information transferred internationally?

We may transfer data globally to be processed by us or our service providers in order to provide the Service to you or for such other purposes as set forth in this policy. You hereby consent and agree that we may collect, process, use, and store your information, as discussed in this policy, outside your resident jurisdiction, including in the U.S. Please be aware that U.S. law and the laws of other countries where we may store and process your information may offer different levels of protection for information than may be available in your country.

What is Mprove’s data retention policy?

Mprove will retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Please be aware that we may also be required to retain your personal information for legal and accounting reasons. In addition, for our records, we may retain original and updated information for reasons such as technical constraints, dispute resolution, fraud prevention, troubleshooting and agreement enforcement, or in other cases where we reasonably believe that we have a legitimate reason to do so. In particular, Mprove will retain your personal information for as long as required to service the needs of our customers; for instance, to allow a customer to determine which of its employees created a particular report on the Mprove platform, or to allow customers to reactivate their accounts with Mprove.

How can you correct, update, delete, or make choices regarding the information about you that is stored by Mprove?

You may correct, update or delete information that we collect about you by managing your account on the Service in the Profile section. This includes the addition or removal of certain personal information (except your name, email address and password, which we require of all users to maintain their accounts). If you wish for your entire Mprove account and all related personal information to be deleted, you may contact us at At any time, you may object to the processing of your personal information, on legitimate grounds, except if otherwise permitted by applicable law. You have the right to receive your personal information in a structured, commonly used and machine-readable format and the right to transmit your personal information to another service provider without hindrance from Mprove. At this time, Mprove does not support “Do Not Track” preferences that may be available in your browser for letting websites know that you do not want them collecting certain kinds of information. Specifically, if you turn on the Do Not Track setting on your browser, the Service and the Site are not currently capable of following whatever Do Not Track preferences you set.

What are the policies of linked websites and other third parties?

This Privacy Policy only addresses the use and disclosure of information collected from you by Mprove through this Site or the Service. You should be aware that when you are using the Site or the Service, you may be directed to other websites that are beyond our control or be interfacing with third-party integrated services. We would expect most, if not all, of these third parties will collect information about you when you use their offerings. However, Mprove is not responsible for the privacy practices of third parties, regardless whether they are linked or otherwise connected to this Site or the Service. We encourage you to read the posted privacy policy whenever interacting with any third-party website or other offering.

What law governs my use of the Service?

By choosing to use the Site or the Service or otherwise provide information to Mprove, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the United States laws. You also agree to abide by any limitation on damages contained in our Terms of Service or other agreement that we have with you.

What are the terms regarding any future changes to this Privacy Policy?

Mprove reserves the right to update or modify this Privacy Policy from time to time, with any such changes to be effective prospectively. Please visit this page periodically so that you will be apprised of any such changes. Your continued use of the Service or the Site after any modification to this Privacy Policy will constitute your acceptance of such modification.

How can you contact us with any questions or concerns?

If you have any questions or need to reach us for any other reason, you may contact us by email at

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